.signupFrm {
  box-sizing: border-box;
  margin: 0;
  padding: 10px 0;
  background-color: white;
  font-family: "lato", sans-serif;
  display: flex;
  justify-content: center;
  align-items: center;
  height: auto;
  min-height: 750px;
  font-size: 16px;
}

#xmark{
  font-family: "lato", sans-serif;
}

.signupFrm .form, .surveyform .form {
  background-color: white;
  width: 650px;
  border-radius: 8px;
  padding: 20px 40px;
  box-shadow: 0 10px 25px rgba(92, 99, 105, .2);
  margin-top: 2%;
}

.signupFrm .logoti {
  width: 100%;
  display:inline-flex;
}

.signupFrm .fa-chevron-left, .surveyform .fa-chevron-left{
  position: relative;
  float: right;
  color: #1f1f1c ;
  padding: 8px 0;
}

.signupFrm .inputContainer {
  position: relative;
  width: 100%;
  margin: 15px 0 10px 0;
  padding:10px 10px;
  border-radius: 5px;
  background-color: #ffffff;
}


.signupFrm .label {
  position: relative;
  line-height: normal;
  background-color: white;
  transition: 0.5s;
  z-index: 10;
  color: #1f1f1c;
  font-weight: 400;
  font-size: 20px;
}
.signupFrm .tooltipp{
  position: relative;
}
.signupFrm .tooltipperror, .signupFrm .tooltipperror span {
  color: #a9142f;
}

.signupFrm .tooltipperror{
  display: none;
}

.signupFrm #ticket-category-input, .signupFrm #ticket-user, .signupFrm #ticket-title, .signupFrm .inputform{
  position: relative;
  height: 40px;
  width: auto;
  min-width: 100%;
  /*border-radius: 10px 0px 0px 10px;*/
  padding: 0 40px 0 40px;
  outline: none;
  background: none;
  z-index: 1;
  font-weight: 200;
  background-color: #fcfcfa;
  border: 2px solid #fcfcfa;
  border-bottom: 2px solid #8a8a88;
}

.input-container {
  position: relative;
  width: 100%; /* Ajusta el ancho según sea necesario */
  display: inline-flex;
}

.inputform {
  width: 100%;
  padding-left: 30px; /* Espacio para el icono */
}

#search-icon {
  position: absolute;
  left: 5px;
  top: 50%;
  transform: translateY(-50%);
  color: #1f1f1c; /* Color del icono */
  /*pointer-events: none; /* Evita que el icono interfiera con el input */
  z-index:10;
}

#searcher-icon {
  position: absolute;
  right: 5px;
  top: 50%;
  transform: translateY(-50%);
  color: #1f1f1c; /* Color del icono */
  /*pointer-events: none; /* Evita que el icono interfiera con el input */
  z-index:10;
}

.signupFrm .fa-search{
background-color: #fcfcfa;
color: #1f1f1c;
padding: 5px 1% 5px 2%;
/*border-radius: 0px 10px 10px 0px;*/
}
.signupFrm #searcher-icon{
  background-color: #fcfcfa;
  color: #1f1f1c;
  padding: 5px 1% 5px 2%;
  border-radius: 0px 10px 10px 0px;
  }

.signupFrm .fa-question-circle{
  color:#6f6f6f;
}

.signupFrm .input-group-append{
  display: flex;
}

.signupFrm .suggestion-container {
  position: absolute;
  background-color: white;
  height: auto;
  max-height: 350px;
  width: 100%;
  overflow: scroll;
  overflow-x: hidden;
  z-index: 20;
  box-shadow: 0 10px 25px rgba(92, 99, 105, .2);;
}

.signupFrm .suggestion-wrapper {
  position: relative;
  display: inline-block;
  width: 100%;
  border-top: 1px solid #000000;
}

.signupFrm .suggestion-container .suggestion {
  cursor: pointer;
  font-weight: normal;
  padding: 8px 15px;
}

.signupFrm .suggestion-container .suggestion-wrapper:hover {
  background-color: #BAB9B3;
}

.signupFrm span{
  line-height: initial;
  color: #595959;
}

.signupFrm .char-count {
  position: absolute;
  right: 5px;
  top:50%;
  transform: translateY(-50%);
}

.signupFrm .counter{
  color: #595959;
}

.signupFrm .exceeded {
    color: #a9142f;
}

.signupFrm .textAreaContainer {
  position: relative;
  height: auto;
  width: 100%;
  padding:10px 10px;
  border-radius: 5px;
  background-color: #ffffff;
}

.signupFrm .input-categori{
  display: flex;
  height: 100%;
}

.signupFrm .textarea {
  position: relative;
  height: 100px;
  width: 100%;
  padding: 10px 20px;
  outline: none;
  background: none;
  z-index: 1;
  font-weight: normal;
  margin-top: 8px;
  background-color: #fcfcfa;
  border: 2px solid #fcfcfa;
  border-bottom: 2px solid #8a8a88;
  max-height: 150px;
  min-height: 50px;
}

.signupFrm ::placeholder {
  color: #1f1f1c;
}

.ticket-attachment-area{
  margin: 0 0 20px 0;
}

.signupFrm #btnsubmit_ticket,
.signupFrm .btnsubmit_ticket,
.signupFrm .btnsubmit_ticket_enviado,
.surveyform #btnsubmit_ticket,
.surveyform .btnsubmit_ticket,
.surveyform .btnsubmit_ticket_enviado {
  padding: 5px 40px;
  border: 2px solid #1f1f1c;
  background-color: #1f1f1c;
  color: #ffffff;
  cursor: pointer;
  font-size: 20px;
  font-family:"lato", sans-serif;
  font-weight: 400;
}


.signupFrm #btnsubmit_ticket:hover,
.signupFrm .btnsubmit_ticket:hover,
.surveyform #btnsubmit_ticket:hover,
.surveyform .btnsubmit_ticket:hover {
  background-color: #FFE41E;
  color: #1f1f1c;
  border: 2px solid #1f1f1c;
}

.signupFrm #btnsubmit_ticket_enviado:hover,
.signupFrm .btnsubmit_ticket_enviado:hover,
.surveyform #btnsubmit_ticket_enviado:hover,
.surveyform .btnsubmit_ticket_enviado:hover {
  background-color: #FFE41E;
  color: #1f1f1c;
  border: 2px solid #1f1f1c;
}

.signupFrm .centered,
.surveyform .centered{
  text-align-last: center;
}

@media (max-width: 1000px) {
  .signupFrm {
    font-size: 12px;
  }
  .signupFrm .label {
    font-size: 14px;
  }
  .signupFrm .datospersonales{
    font-size:10px;
  }
  .signupFrm .checkcontainer label {
    font-size: 12px;
  }
  .signupFrm .submitsbutton{
    display: grid;
  }
  .signupFrm .submitsbutton input,
  .surveyform .submitsbutton input{
    margin: 20px 0 20px 0;
  }
  .signupFrm span {
    margin-right: 50px;
  }
}

@media (min-width: 1001px){
  .signupFrm .suggestion-container .suggestion {
    white-space: nowrap;
  }

  .signupFrm .suggestion-container .suggestion:hover {
    white-space: nowrap;
  }

  .signupFrm .suggestion-container .suggestion:hover {
    animation: scroll 10s linear infinite;
    animation-delay: 1s;
  }

  @keyframes scroll {
    0% {
        transform: translateX(0%);
    }
    100% {
        transform: translateX(-80%);
    }
  }
}

.signupFrm .custom-vermas {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background-color: #ffffff;
  color: #595959;
  padding: 5px 5px;
  border-radius: 5px;
  box-shadow: 0 10px 25px rgba(92, 99, 105, .2);
  cursor: pointer;
  font-size: 16px;
  font-weight: bold;
  border: none;
  transition: background 0.3s ease;
}

.signupFrm .custom-file-upload {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background-color: #ffffff;
  color: #1f1f1c;
  padding: 5px 5px;
  border-radius: 5px;
  box-shadow: 0 10px 25px rgba(92, 99, 105, .2);
  cursor: pointer;
  font-size: 16px;
  font-weight: bold;
  border: none;
  transition: background 0.3s ease;
}

.signupFrm .custom-file-upload:hover {
  background-color: #BAB9B3;
}

.signupFrm .custom-file-upload i {
  font-size: 18px;
}

.signupFrm .file-list {
  list-style: none;
  padding: 10px;
  margin: 10px  0;
  overflow-y: scroll;
  height: 80px;
  display: none;
}

.signupFrm .file-list li {
  background: #fcfcfa;
  padding: 8px 12px;
  margin-top:3px;
  border-radius: 5px;
  font-size: 14px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.signupFrm .file-list i {
  color: #BAB9B3;
  cursor: pointer;
}

.signupFrm .error-message {
  color: red;
  font-size: 0.9em;
  margin-top: 5px;
}

.signupFrm .tooltip-icon {
  display: inline-block;
  position: relative;
  background-color: #cccccc;
  color: #fff;
  font-weight: bold;
  text-align: center;
  text-decoration: none;
  width: 300px;
  height: 20px;
  line-height: 18px;
  font-size: 16px;
  cursor: pointer;
  font-family: 'Font Awesome 5 Free';
}

.signupFrm .tooltip-icon:hover .tooltip-text {
  visibility: visible;
  opacity: 1;
}

.signupFrm .tooltip-text {
  visibility: hidden;
  opacity: 0;
  width: max-content;
  background-color: #333;
  color: #fff;
  text-align: left;
  border-radius: 5px;
  padding: 6px 10px;
  position: absolute;
  z-index: 100;
  top: 125%; /* ✅ abajo del ícono */
  left: 50%;
  transform: translateX(-50%);
  transition: opacity 0.3s;
  white-space: nowrap;
}

.signupFrm .tooltip-text::after {
  content: "";
  position: absolute;
  bottom: 100%; /* ✅ arriba del tooltip */
  left: 50%;
  opacity: 1;
  margin-left: -5px;
  border-width: 5px;
  border-style: solid;
  border-color: transparent transparent #333 transparent;
}



/***************************************Estilos Encuesta*******************************************************/

.surveyform {
  font-family: Arial, sans-serif;
  max-width: 700px;
  margin: 20px auto;
  padding: 20px;
}

.surveyform label {
  margin-right: 15px;
}

.surveyform textarea {
  width: 100%;
  padding: 10px;
  background-color: #fdfdfb;
  font-style: italic;
  border: none;
  border-bottom: 2px solid black;
  margin-top: 10px;
}

.surveyform .hidden {
  display: none;
}

.surveyform .rating-group {
  display: flex;
  gap: 5px;
  font-size: 30px;
  cursor: pointer;
}

.surveyform .rating-group span {
  transition: transform 0.2s;
}

.surveyform .rating-group span:hover {
  transform: scale(1.2);
}

.surveyform .case-info {
  background-color: #f7f6f3;
  padding: 15px;
  margin-bottom: 20px;
  border-radius: 4px;
}

.surveyform .case-info ul {
  margin: 0;
  padding-left: 20px;
}

.surveyform .question {
  margin-top: 25px;
}

.surveyform .question p{
  margin-top: 25px;
}

.surveyform summary{
  cursor:pointer;
  color:#000000;
  font-weight:bold;
}

.surveyform .infoticket{
  margin-top:5px; padding:8px;
  border-left:3px solid #000000;
  background:#f9f9f9;
}

.surveyform .labels {
  display: flex;
  justify-content: space-between;
  font-size: 0.9em;
}

.surveyform button {
  background-color: #1a1a18;
  color: white;
  padding: 15px 40px;
  font-size: 18px;
  border: none;
  cursor: pointer;
  margin-top: 20px;
}
/* ---- Pregunta en 2 columnas ---- */
.surveyform .two-columns {
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: center;
  gap: 20px;
}

/* contenedor de radios */
.surveyform .custom-radio {
  display: flex;
  gap: 16px;
}

/* cada opción */
.surveyform .radio-option {
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
}

/* radio base */
.surveyform .custom-radio input[type="radio"] {
  appearance: none;
  -webkit-appearance: none;
  -moz-appearance: none;
  width: 20px;
  height: 20px;
  border: 2px solid #333;
  position: relative;
  cursor: pointer;
  flex-shrink: 0;
}

/* estado checked */
.surveyform .custom-radio input[type="radio"]:checked {
  border: 2px solid #333 !important;  
  border-radius: unset;
}

/* check interno SIN alterar el layout */
.surveyform .custom-radio input[type="radio"]:checked::after {
  content: "✔";
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -58%);
  font-size: 14px;
  color: #000;
  line-height: 1;
  pointer-events: none;
}


.surveyform .rating-group {
  display: inline-flex;
  flex-direction: row-reverse; /* rellena de izq→der */
  gap: 6px;
}
/* Ocultar radios manteniendo accesibilidad */
.surveyform .rating-group input[type="radio"] {
  position: absolute;
  opacity: 0;
  width: 0;
  height: 0;
}
.surveyform .rating-group label {
  font-size: 2rem;
  line-height: 1;
  color: #ccc;
  cursor: pointer;
  user-select: none;
  transition: color .2s;
}
/* Hover: estrella + todas las “anteriores” (por row-reverse) */
.surveyform .rating-group label:hover,
.surveyform .rating-group label:hover ~ label {
  color: #ffca08;
}
/* Seleccionado: estrella + todas las “anteriores” */
.surveyform .rating-group input:checked ~ label {
  color: #ffca08;
}